Customer Service Executive - E-Commerce (Consumer)

Job Overview

Company Overview

Al Khayyat Investments (AKI) is a company located in Dubai, United Arab Emirates. The company focuses on various business sectors.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: Diploma / Higher Diploma
• Experience: No experience required

Key Responsibilities

• Provide excellent customer service via phone, email, and chat.
• Resolve customer inquiries and complaints effectively.
• Process orders, returns, and exchanges accurately.
• Maintain customer records and update account information.
• Assist with website navigation and product information.

Requirements

• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced e-commerce environment.
• Proficiency in using customer service software and tools.
• Ability to work independently and as part of a team.

Benefits

• Opportunities for professional development and career growth.
• Work in a collaborative and supportive team environment.
• Gain valuable experience in the e-commerce sector.
• Competitive salary and benefits package.
• Be part of a growing company.