Ambassador - Guest Relations

Job Overview

Jumeirah, a global leader in luxury hospitality, is seeking an Ambassador to join our Guest Relations team at Jumeirah Saadiyat Island. You will assist in meeting and escorting VIP guests, providing information, and ensuring their needs are met with exceptional service.

Company Overview

Jumeirah is a global leader in luxury hospitality and a member of Dubai Holding, operating an exceptional portfolio of 31 properties across the Middle East, Africa, Europe, and Asia. The brand is renowned worldwide for its distinguished beachfront resorts, esteemed city hotels, and luxury residences, providing warm and generous service.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: Diploma / Higher Diploma
• Experience: Entry level

Key Responsibilities

• Assist in meeting and escorting all arriving VIP guests to their rooms.
• Provide information on the Hotel’s outlets, amenities, services, and facilities.
• Handle administrative duties of the Guest Relations Operation.
• Respond to guest requests for particular services.
• Ensure guest luggage is swiftly sent to their rooms and check-in is efficient.

Requirements

• Minimum of 1 year luxury hospitality experience in a similar role.
• Excellent communication and interpersonal abilities.
• Flexibility to work evenings, weekends, and holidays as needed.
• Ability to multitask and work under pressure.
• Fluency in English; additional language skills are a plus.

Benefits

• Attractive tax-free salary paid in Dirhams (AED).
• Generous F&B benefits and reduced hotel rates across properties globally.
• Excellent leave and health care package including dental coverage.
• Flights home, life insurance, and incentive programs.
• Career growth opportunities within one of the most luxurious brands in the hospitality industry.