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    Assistant Shift Manager - Front Services

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    Job Overview

    Wynn Al Marjan Island is seeking an Assistant Shift Manager - Front Services to join their team in Ras al-Khaimah, United Arab Emirates. This role involves overseeing front services operations to ensure exceptional guest experiences and seamless service delivery.

    Company Overview

    Wynn Al Marjan Island is a luxury resort located in Ras al-Khaimah, United Arab Emirates. As part of the prestigious Wynn Resorts brand, it is known for its world-class hospitality, entertainment, and opulent accommodations, providing unparalleled guest experiences and setting new standards for luxury in the region.

    Quick Details

    • Salary Range: Market Competitive
    • Job Type: Full-time
    • Qualifications: Diploma / Higher Diploma
    • Experience: Mid-level experience

    Key Responsibilities

    • Manage and supervise daily front services operations, including valet, concierge, and bell desk.
    • Ensure high standards of guest service and satisfaction, resolving any issues promptly.
    • Oversee the scheduling and performance of front services staff.
    • Train and mentor team members, fostering a positive and productive work environment.
    • Coordinate with other hotel departments to ensure seamless guest experiences.
    • Implement and maintain operational procedures and service quality standards.

    Requirements

    • Previous experience in a supervisory or management role within front services in a luxury hotel.
    • Strong leadership, communication, and interpersonal skills.
    • Ability to work flexible shifts, including evenings, weekends, and holidays.
    • Excellent problem-solving and decision-making abilities.
    • In-depth knowledge of luxury hotel operations and guest service standards.
    • Proficiency in English; additional language skills are a plus.

    Benefits

    • Opportunity to work with a world-renowned luxury resort brand.
    • Competitive salary and comprehensive benefits package.
    • Professional growth and career development opportunities within Wynn Resorts.
    • Dynamic and multicultural work environment.
    • Employee discounts and perks within the Wynn Resorts portfolio.
    • Be part of a prestigious team delivering exceptional guest experiences.
    Qualification
    • Diploma / Higher Diploma
    Vacancy type
    • Full time
    Salary
    • Market Competitive
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    Company Name

    Wynn Al Marjan Island

    Company Address

    Ras al-Khaimah, United Arab Emirates

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