Body Shop Team Leader

Job Overview

Al Nabooda Automobiles LLC is seeking a Body Shop Team Leader to optimize team resources, meet service targets, and ensure customer satisfaction in Dubai, United Arab Emirates. The role involves communication, performance management, and assisting Service Management in driving workshop efficiency.

Company Overview

Al Nabooda Automobiles LLC has been committed to delivering excellence since 1976, offering a diverse range of products and services that meet the high standards of the prestigious brands it represents. The company is the exclusive authorized distributor for Audi, Porsche, and Volkswagen in Dubai and the Northern Emirates, with state-of-the-art showrooms and service centers across Dubai, Sharjah, and Fujairah.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: Diploma / Higher Diploma
• Experience: Mid-Senior level

Key Responsibilities

• Manage team's financial performance to meet departmental goals.
• Ensure team member training requirements are met to maintain technical competence.
• Provide accurate and timely reporting to After Sales Management.
• Assist Service Management in planning and forecasting for the service workshop.
• Monitor team and individual efficiencies and productivity against KPIs.
• Manage communication between the workshop and Service Reception regarding vehicle progress.

Requirements

• Bachelor's degree or Diploma.
• 1–3 years of experience in a European Brand Service Centre.
• Minimum of 3 years of specific brand experience preferred.
• 1–3 years of proven Supervisor/Management experience in a service workshop.
• Valid UAE driving license.

Benefits

• Opportunities for professional development and career growth.
• Work in a dynamic and supportive team environment.
• Gain experience with prestigious automotive brands.
• Be part of a company committed to excellence and customer satisfaction.
• Contribute to maintaining high standards of service and quality.
• Engage in continuous improvement and learning.