Branch Operations Supervisor

Job Overview

We are seeking a motivated and experienced Female Salon Supervisor to oversee daily operations, manage staff, and ensure exceptional customer service. The role requires strong leadership, organizational skills, and hands-on knowledge of salon services.

Company Overview

Omorfia Group is a leading provider of wellness and fitness services, retail, and hospitality solutions in Ras al-Khaimah, United Arab Emirates. Committed to excellence, Omorfia Group delivers exceptional customer experiences and high-quality service across its diverse portfolio.

Quick Details

• Salary Range: 5,000 – 10,000 AED
• Job Type: Full-time
• Qualifications: Diploma / Higher Diploma
• Experience: Mid-Senior level

Key Responsibilities

• Supervise day-to-day salon operations and ensure smooth workflow.
• Lead, motivate, and manage the salon team to achieve performance and service standards.
• Handle staff scheduling, attendance, and training support.
• Ensure excellent customer service and handle client feedback or concerns professionally.
• Monitor salon cleanliness, hygiene, and adherence to brand standards.
• Track inventory, manage stock levels, and coordinate with suppliers.
• Support the Salon Manager in achieving sales and service targets.

Requirements

• Minimum 2–3 years’ experience in a supervisory role within a salon/spa/beauty industry.
• Strong leadership and people management skills.
• Excellent communication skills in English (Arabic is a must).
• Customer-oriented with problem-solving abilities.
• Knowledge of salon services and beauty trends preferred.

Benefits

• Opportunities for professional development and career growth within Omorfia Group.
• Work in a collaborative and supportive team environment.
• Gain valuable experience in a leading wellness and fitness services provider.
• Access to employee benefits and wellness programs.
• Engaging and inclusive work culture.