Business Analyst

Job Overview

As a Business Analyst, you will be instrumental in ensuring that Inception’s AI solutions meet the operational and strategic needs of our clients. This role requires strong analytical skills, client-focused problem-solving abilities, and expertise in understanding and translating client requirements into actionable insights for cross-functional teams. Working closely with customer success and delivery teams, you will support the Director - Customer Success in optimizing solution delivery, enhancing client satisfaction, and improving overall service quality.

Company Overview

Inception is the UAE’s national-scale enabler in AI Research and Development. Partnering with Microsoft's AI SaaS, we offer domain-specific Agentic AI Orchestrator platform utilizing reasoning agents for precise and cost-effective services. Our focus includes AI incubation, IP creation, applied AI R&D, and AI investment products. By creating models tailored to specific domains and languages, we ensure superior accuracy and efficiency. Collaborating with top universities and industry giants to drive significant advancements in AI technology within the region.

Quick Details

Salary Range: Market Competitive
Job Type: Full-time
Qualifications: Bachelor’s Degree
Experience: Mid-Senior level

Key Responsibilities

Collaborate with clients to understand their business goals, challenges, and requirements.
Conduct in-depth business analysis to translate client needs into technical requirements.
Analyze client and operational data to identify trends, performance gaps, and opportunities for improvement.
Identify areas for process improvement within the delivery organization.
Act as a liaison between client-facing and technical teams.
Assist in coordinating workshops, training sessions, and regular client meetings.