Butler - Butler Services

Job Overview

Wynn Al Marjan Island is seeking a dedicated Butler for its esteemed Butler Services team in Ras Al Khaimah, United Arab Emirates. As a Butler, you will provide highly personalized and exceptional service to guests, ensuring an unforgettable luxury experience at our world-class resort.

Company Overview

Wynn Al Marjan Island is an upcoming ultra-luxury resort and casino development located in Ras Al Khaimah, UAE. Known globally for its commitment to world-class hospitality, unparalleled entertainment, and bespoke guest services, Wynn is set to redefine luxury experiences in the region. Joining Wynn means becoming part of an iconic brand dedicated to excellence and innovation.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: No Education Required
• Experience: Entry level / No experience required

Key Responsibilities

• Provide highly personalized and anticipatory service to all guests, anticipating their needs before they arise.
• Coordinate and manage all guest requests, including dining reservations, transportation, activity bookings, and special arrangements.
• Maintain impeccable guest suites, ensuring all amenities are perfectly arranged and refreshed according to luxury standards.
• Assist guests with packing, unpacking, and wardrobe management upon request.
• Proactively offer assistance and personalized recommendations to enhance each guest's stay.
• Efficiently and discreetly handle guest feedback, concerns, and special requests to ensure complete satisfaction.

Requirements

• Previous experience in a luxury hotel, resort, or high-end service environment is preferred.
• Exceptional interpersonal and communication skills, with a keen ability to understand and respond to guest needs.
• Professional demeanor and immaculate personal presentation.
• Strong organizational skills, meticulous attention to detail, and ability to manage multiple tasks effectively.
• Flexibility to work various shifts, including evenings, weekends, and public holidays, in a dynamic environment.
• Fluency in English is essential; proficiency in additional languages is a significant advantage.

Benefits

• Opportunity to work with a world-renowned and prestigious luxury hospitality brand.
• Competitive salary package and attractive service charge.
• Comprehensive health and wellness benefits, including medical insurance.
• Excellent opportunities for professional development and career advancement within Wynn Resorts.
• Be part of a dynamic, supportive, and multicultural work environment.
• Access to exclusive employee recognition programs and resort privileges.