Call Center Agent

Job Overview

Dr. Firas Dental & Orthodontic Center is seeking a Call Center Agent to join their team in Abu Dhabi. The Call Center Agent will be responsible for providing excellent customer service and support.

Company Overview

Dr. Firas Dental & Orthodontic Center is a well-regarded dental and orthodontic clinic in Abu Dhabi, UAE, committed to providing high-quality patient care and exceptional service.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: No Education Required
• Experience: Not specified

Key Responsibilities

• Answer incoming calls and respond to customer inquiries.
• Provide information about services and appointments.
• Schedule appointments and manage the appointment calendar.
• Assist with patient inquiries and resolve issues.
• Maintain patient records and update information.

Requirements

• Excellent communication and interpersonal skills.
• Strong phone etiquette and customer service skills.
• Ability to work in a fast-paced environment.
• Proficient in using computer systems and software.
• Ability to handle customer inquiries effectively.

Benefits

• Competitive salary.
• Opportunities for professional development.
• Work in a supportive team environment.
• Gain experience in a healthcare setting.
• Contribute to excellent patient care.