Call Center Executive

Job Overview

First Abu Dhabi Bank (FAB) is seeking a Call Center Executive to join their team in Dubai, United Arab Emirates. This is an Emiratized role, meaning it is specifically for UAE Nationals. You will be responsible for providing excellent customer service and support via phone.

Company Overview

First Abu Dhabi Bank (FAB) is a leading bank in the UAE, offering a wide range of financial products and services. FAB is committed to providing exceptional customer service and contributing to the growth of the UAE economy.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: Entry level / No experience required

Key Responsibilities

• Answer incoming calls and provide information to customers.
• Resolve customer issues and complaints in a timely manner.
• Escalate complex issues to the appropriate department.
• Maintain accurate records of customer interactions.
• Meet or exceed performance goals.

Requirements

• UAE National.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Proficiency in Arabic and English.
• Basic computer skills.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• Work in a supportive and collaborative environment.
• Contribute to the success of a leading bank in the UAE.
• Gain valuable experience in the banking industry.
• Be part of a diverse and inclusive team.