Call Center Executive - Emiratized Role

Job Overview

First Abu Dhabi Bank (FAB) is looking for a Call Center Executive for an Emiratized Role in Dubai, United Arab Emirates. This is an excellent opportunity to join a leading financial institution and contribute to exceptional customer service.

Company Overview

First Abu Dhabi Bank (FAB) is a leading bank in the UAE, offering a wide range of financial services and products. Committed to innovation and customer satisfaction, FAB is a great place to build a career.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: No Education Required

Key Responsibilities

• Handle inbound and outbound customer calls professionally.
• Provide accurate information and resolve customer queries efficiently.
• Maintain detailed records of customer interactions and transactions.
• Ensure compliance with FAB’s policies and regulatory requirements.
• Identify and escalate complex issues to appropriate channels.

Requirements

• Must be an UAE national (Emirati).
• Excellent communication and interpersonal skills.
• Ability to handle pressure and work in a fast-paced environment.
• Strong problem-solving and decision-making skills.
• Proficiency in Arabic and English languages.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• Work in a supportive and diverse team environment.
• Access to employee wellness programs and benefits.
• Be part of a leading financial institution.
• Contribute to FAB’s success and growth.