Customer Service Administrator

Job Overview

JAM Event Services is seeking a Customer Service Administrator in Dubai, United Arab Emirates. This role is crucial for ensuring smooth operations and excellent client interactions.

Company Overview

JAM Event Services is a dynamic company based in Dubai, United Arab Emirates, specializing in providing top-tier event services. We pride ourselves on delivering memorable experiences for our clients.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full time
• Qualifications: No Education Required
• Experience: Not Specified

Key Responsibilities

• Manage customer inquiries via phone, email, and in-person.
• Schedule appointments and manage calendars for the team.
• Maintain customer records and update databases.
• Process orders and manage administrative tasks.
• Coordinate with different departments to ensure client satisfaction.
• Provide support to the sales and operations teams.

Requirements

• Excellent communication and interpersonal skills.
• Proficiency in MS Office Suite.
• Strong organizational and time-management abilities.
• Ability to multitask and work under pressure.
• Previous experience in customer service or administration is a plus.
• A proactive and positive attitude.

Benefits

• Opportunity to work with a leading event services company.
• Be part of a dynamic and growing team.
• Gain valuable experience in the events industry.
• Competitive compensation package.
• Professional development opportunities.