Duty Manager - Enclave

Job Overview

Wynn Al Marjan Island is seeking a Duty Manager - Enclave to join their team in Ras al-Khaimah, United Arab Emirates. This role is crucial for overseeing daily operations and ensuring exceptional guest experiences.

Company Overview

Wynn Al Marjan Island is a premier luxury resort destination, offering world-class hospitality and entertainment. Situated in Ras al-Khaimah, it aims to redefine the guest experience in the region.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full time
• Qualifications: No Education Required
• Experience: Not specified

Key Responsibilities

• Oversee all aspects of the Enclave operations during shifts.
• Ensure high standards of guest service and satisfaction are met.
• Manage and train front-line staff effectively.
• Handle guest inquiries, complaints, and emergencies promptly and professionally.
• Coordinate with other departments to ensure seamless operations.
• Maintain a secure and welcoming environment for all guests and staff.

Requirements

• Proven experience in a similar role within the hospitality industry.
• Strong leadership and decision-making skills.
• Excellent communication and interpersonal abilities.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Proficiency in hotel management systems.
• A commitment to delivering exceptional service.

Benefits

• Competitive salary and benefits package.
• Opportunity to work in a prestigious luxury resort.
• Career development and growth opportunities within the Wynn brand.
• Be part of a dynamic and international team.
• Experience working in a leading hospitality destination.