Executive Office Coordinator

Job Overview

Sheraton Grand Hotel, Dubai is seeking an Executive Office Coordinator. The role involves overseeing the day-to-day operations and administration of the Executive Office of the General Manager with professionalism and courtesy. The coordinator will maintain the highest standards of administrative support and manage VIP guest relations.

Company Overview

Sheraton Grand Hotel, Dubai is a leading hotel in Dubai, United Arab Emirates. Part of the Marriott International portfolio, Sheraton Grand offers exceptional guest experiences and fosters a sense of belonging. The hotel is committed to creating a community of winning talent and providing opportunities for growth in a performance-driven environment.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: Bachelor’s Degree
• Experience: Entry level

Key Responsibilities

• Prepare letters and correspondences with precision and professionalism.
• Manage incoming emails and serve as the point of contact for the General Manager's calls.
• Maintain a meticulously organized diary and appointments system.
• Coordinate with the personal assistant of the Owning office for owners' requests.
• Oversee the distribution of Christmas and Birthday cards to VIP guests and the executive team.
• Handle and respond to guest complaint letters with a focus on swift resolution.

Requirements

• Uphold strict confidentiality concerning guest and General Manager’s matters.
• Project a highly professional image with impeccable appearance and conduct.
• Demonstrate meticulous attention to detail in written correspondence.
• Exhibit outstanding interpersonal and communication skills.
• Showcase elevated organizational skills and efficiency in managing tasks.
• Demonstrate excellence in customer service, prioritizing guest satisfaction.

Benefits

• Opportunities for professional development and career growth within Marriott International.
• Work in a collaborative and supportive team environment.
• Gain valuable experience in a leading international hotel.
• Exposure to diverse cultures and settings.
• Potential for lasting relationships with internal and external customers.
• Adherence to ethical business practices and high standards of professional conduct.