Front Office Internship

Job Overview

Towers Rotana is seeking a dynamic and self-motivated Front Desk Intern to join our team in Dubai, United Arab Emirates. As a Front Desk Intern, you will provide professional and customer-focused service to our guests, ensuring their stay is a memorable experience.

Company Overview

Towers Rotana is a premier hotel in Dubai, part of the Rotana Hotel Management Corporation. We offer exceptional hospitality services and strive to create memorable experiences for our guests. Located in a prime area of Dubai, we are committed to excellence and innovation in the hospitality industry.

Quick Details

• Salary Range: Market Competitive
• Job Type: Internship
• Qualifications: Diploma / Higher Diploma
• Experience: Entry Level

Key Responsibilities

• Provide prompt, courteous, and efficient service to all guests.
• Greet guests by name and escort them to their rooms.
• Conduct in-room and hotel familiarization.
• Assist with guest inquiries and requests.
• Maintain up-to-date knowledge of hotel information and local services.

Requirements

• Currently pursuing a diploma/degree in hospitality or related field.
• Good command of English.
• Fluent/Native German speaker required.
• Excellent guest service and interpersonal skills.
• Understanding of hotel policies, procedures, and service standards.

Benefits

• Opportunity to gain practical experience in a leading hotel.
• Exposure to a diverse and multicultural work environment.
• Potential for career growth within Rotana Hotel Management Corporation.
• Training and development opportunities.
• Supportive team environment.
• Valuable experience in the hospitality industry.