Guest Experience Admin

Job Overview

JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape.

Company Overview

Marriott International is a leading global hospitality company with a wide range of hotel brands. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: Diploma / Higher Diploma

Key Responsibilities

• Ensure guests have a smooth check-in and check-out experience.
• Deliver a wide range of services that guide guests through their entire stay.
• Process operational needs and address guest requests.
• Complete reports and share the highlights of the local area.
• Take initiative to create memorable and unique experiences for guests.

Requirements

• Ability to create a safe work place and follow company policies.
• Commitment to maintaining confidentiality and protecting company assets.
• Uphold quality standards and ensure professional appearance.
• Ability to stand, sit, or walk for an extended time.
• Ability to move, lift, carry, push, and pull objects.

Benefits

• World-class training and development opportunities.
• Recognition programs and career advancement opportunities.
• Discounted accommodation in over 8,000 hotels worldwide.
• Discounted food & drink in all restaurants and bars.
• Medical and Life insurance.
• Support to complete day-to-day tasks.