Guest Relations Agent

Job Overview

Marriott International is seeking a Guest Relations Agent to join The Ritz-Carlton in Dubai International Financial Centre. You will deliver a wide range of services that guide guests through their entire stay, making transactions feel like part of the experience.

Company Overview

Marriott International is a leading global hospitality company with a wide range of hotel brands. The Ritz-Carlton, part of the Marriott portfolio, provides exceptional guest experiences and fosters a sense of belonging in over 100 award-winning properties worldwide.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: High school diploma or G.E.D. equivalent.
• Experience: Entry level / No related work experience.

Key Responsibilities

• Provide smooth check-in and check-out experiences for guests.
• Deliver a wide range of services to guide guests through their entire stay.
• Address guest requests and complete reports as needed.
• Share highlights of the local area with guests.
• Maintain a safe work place and follow company policies and procedures.

Requirements

• High school diploma or G.E.D. equivalent.
• Ability to stand, sit, or walk for an extended time.
• Ability to move, lift, carry, push, and pull objects weighing less than or equal to 10 pounds without assistance.
• Commitment to upholding quality standards and ensuring professional appearance and communications.
• Dedication to creating memorable and unique experiences for guests.

Benefits

• Opportunities for professional development and career growth within Marriott International.
• Work in a collaborative and supportive global team environment.
• Gain valuable hospitality experience in a leading luxury hotel brand.
• Access to Marriott's global brand excellence.
• Be part of a culture that drives success.
• Learn and exemplify the Gold Standards of The Ritz-Carlton.