Head of Operations

Job Overview

We are looking for an experienced Head of Operations to lead all operational and financial functions of our Electronic Money Institution (EMI). The ideal candidate has strong experience in payments, financial operations, safeguarding, regulatory compliance, and team leadership. You will ensure operational excellence, scalability, and full adherence to EMI regulatory requirements.

Company Overview

Payfuture is a FinTech company specializing in payment solutions and financial operations. Located in Dubai, United Arab Emirates, Payfuture focuses on innovation and excellence in the financial services industry, offering opportunities for professional growth and development.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: Bachelor’s Degree
• Experience: 7+ years

Key Responsibilities

• Oversee day-to-day EMI operations including payment processing, reconciliation, settlement, and reporting.
• Manage safeguarding processes and ensure full regulatory compliance.
• Develop and execute market entry and growth strategies.
• Work closely with compliance teams to ensure adherence to EMI regulatory frameworks and reporting requirements.
• Build, lead, and mentor high-performing PayOps and FinOps teams.

Requirements

• Align with our values: Belief, Positivity, Accountability & Ownership, Speed, Execution.
• Have 7+ years of operations leadership experience in FinTech, preferably within payments, financial operations, or EMIs.
• Understand regulatory frameworks relevant to EMIs, including compliance, safeguarding, and reporting requirements.
• Have strong knowledge of SEPA, SWIFT, card schemes, and payment infrastructures.
• Possess strong analytical, problem-solving, communication, and stakeholder management skills.

Benefits

• Opportunities for professional development and career growth within Payfuture.
• Work in a collaborative and supportive team environment.
• Gain valuable experience in a leading FinTech company.
• Contribute to innovative payment solutions.
• Be part of a culture of accountability and execution.
• Exposure to market entry and expansion strategies.