Junior IT Technician

Job Overview

We are looking for a skilled and reliable professional to join our team as a Junior IT Technician. If you thrive in a dynamic environment, possess strong technical abilities, and have a passion for delivering excellent user support, we would love to hear from you.

Company Overview

Capital Surveys is located in Abu Dhabi, United Arab Emirates, specializing in Civil Engineering and Information Technology services.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: Diploma / Higher Diploma
• Experience: Mid-Senior level

Key Responsibilities

• Install, configure, and maintain computer hardware, software, networks, and related IT equipment across the organisation.
• Provide proactive first and second-line technical support for all users, diagnosing and resolving IT issues promptly in line with service standards.
• Monitor and maintain accurate records of IT assets, hardware inventory, and software licences using established asset management systems.
• Troubleshoot problems with desktops, laptops, printers, and network devices, escalating issues when necessary in accordance with company guidelines.
• Collaborate with IT colleagues to implement regular system updates, security patches, and antivirus processes to safeguard network integrity and data security.

Requirements

• Proven experience in a hands-on IT Technician, IT Support, or Helpdesk role, office, or multi-department environment.
• Excellent knowledge of Windows and Mac operating systems, MS Office Suite, and standard business applications.
• Basic networking skills, including familiarity with TCP/IP, Wi-Fi configuration, and troubleshooting network connectivity issues.
• Commitment to confidentiality, data protection, and compliance with all relevant IT security policies.
• Ability to adapt to new technologies and willingness to learn as the IT environment evolves.

Benefits

• Be part of a supportive and collaborative team that values professional growth and ongoing training.
• Opportunity to make a positive impact by ensuring business continuity and operational efficiency through robust IT support.
• Inclusive and welcoming workplace where all individuals are respected and valued for their unique contributions.