Lobby Ambassador - Guest Relations

Job Overview

Jumeirah Zabeel Saray is seeking a Lobby Ambassador - Guest Relations to join their team in Palm Jumeirah, United Arab Emirates. This role focuses on providing exceptional guest experiences and maintaining a welcoming lobby atmosphere.

Company Overview

Jumeirah Zabeel Saray is a luxurious hotel located on the West Crescent of Palm Jumeirah, offering unparalleled opulence and authentic Arabian hospitality. As part of the Jumeirah Group, it is renowned for its exquisite design, world-class amenities, and commitment to guest satisfaction.

Quick Details

• Salary Range: Market Competitive
• Job Type: Freelance
• Qualifications: No Education Required
• Experience: Not Specified

Key Responsibilities

• Welcome guests warmly and assist with inquiries.
• Ensure the lobby area is impeccably maintained and presentable.
• Provide information about hotel services and local attractions.
• Assist with guest check-in and check-out processes as needed.
• Liaise with other departments to ensure seamless guest service.
• Handle guest feedback and requests efficiently and professionally.

Requirements

• Excellent communication and interpersonal skills.
• A friendly, approachable, and professional demeanor.
• Ability to work effectively in a fast-paced environment.
• Strong customer service orientation.
• Flexibility to work shifts, including weekends and public holidays.
• Previous experience in a similar role is an advantage.

Benefits

• Opportunity to work in a prestigious 5-star hotel.
• Exposure to luxury hospitality standards.
• Competitive remuneration package.
• Training and development opportunities.
• Dynamic and multicultural work environment.
• Be part of an iconic Dubai landmark.