Operational Excellence Manager

Job Overview

SGS— the world’s leading testing, inspection, and certification company—seeks a full-time, on-site Operational Excellence Manager in Dubai. You will audit cross-divisional operations, ensure compliance with policies and ISO standards, and implement frameworks that lift efficiency, quality, and risk control. The role partners with senior leadership to embed continuous improvement and a culture of accountability across the region.

Key Responsibilities

• Conduct regular audits/assessments across business divisions; identify gaps and risks.
• Monitor adherence to policies, standards, procedures; recommend corrective actions.
• Design and deploy operational excellence frameworks and continuous improvement programs.
• Prepare structured reports for senior management; track actions to closure.
• Support external audits and certifications; champion quality and accountability.

Requirements

• Bachelor’s in Engineering/Business/Quality (Master’s a plus).
• 7–10 years in operations audit, QA, or performance management (multinational environment).
• Experience in TIC/testing segment is a strong plus.
• Solid knowledge of ISO standards and CI methodologies (e.g., Lean, Six Sigma).
• Analytical reporting skills; integrity; ability to engage senior stakeholders.

Benefits

• Impactful regional remit within a global leader (2,650+ offices/labs).
• Exposure to certifications, external audits, and enterprise quality systems.
• Leadership visibility and cross-functional collaboration.
• Opportunities for professional growth in sustainability, quality, and integrity-driven programs.

Quick Details

• Salary Range: Market Competitive
• Job Sector: Professional Services / TIC (Testing, Inspection & Certification)
• Job Type: Full-time, On-site
• International Applicant: Not specified
• Qualifications: 7–10 yrs Opex/QA/audit; ISO expertise; multinational exposure; strong reporting & stakeholder skills
• Job Categories: Operational Excellence, Quality, Audit, Risk, Continuous Improvement

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