Patient Administrator

Job Overview

Mediclinic Group is seeking a Patient Administrator to improve the overall quality of patient care by efficiently performing all aspects of the role at Mediclinic City Hospital in Dubai, United Arab Emirates.

Company Overview

Mediclinic Group is a health care provider specializing in hospitals and health care services. Committed to delivering high-quality patient care and medical excellence across the United Arab Emirates.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: Diploma / Higher Diploma
• Experience: 2-3 Years

Key Responsibilities

• Effectively manage patient appointment scheduling and registration processes.
• Efficiently handle the medical insurance process and related tasks.
• Manage billing and cash up processes accurately.
• Consistently meet customer service expectations by improving patient service quality.

Requirements

• Completed secondary school education (Grade 12).
• Tertiary Diploma or Bachelor’s Degree in medical science, finance/accounting preferred.
• 2-3 years’ experience in a customer service role, preferably in healthcare.
• Computer literacy and proficiency in MS Office applications.
• Knowledge of medical insurance terminologies and processes.

Benefits

• Opportunities to grow within a leading healthcare group.
• Be part of a dedicated and professional team.
• Work in a modern and well-equipped hospital environment.
• Contribute to improving patient care and service quality.