Reservations Sales Agent

Job Overview

Marriott International is seeking a Reservations Sales Agent for Marriott Al Forsan in Abu Dhabi, UAE. This entry-level, full-time position involves processing reservation requests, changes, and cancellations, maximizing revenue through sales techniques, and ensuring excellent guest service.

Company Overview

Marriott International is a leading global hospitality company known for its diverse portfolio of hotel brands and commitment to providing exceptional guest experiences worldwide. Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. They foster an environment where associates are valued and celebrated.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: High School Diploma or G.E.D. equivalent
• Experience: Entry level

Key Responsibilities

• Process reservation requests, changes, and cancellations via phone, fax, or mail.
• Identify guest reservation needs and determine appropriate room type.
• Explain guarantee, special rate, and cancellation policies to callers.
• Answer questions about property facilities/services and room accommodations.
• Follow sales techniques to maximize revenue.
• Input and access data in the reservation system.

Requirements

• High school diploma or G.E.D. equivalent.
• Ability to speak with others using clear and professional language.
• Develop and maintain positive working relationships with others.
• Comply with quality assurance expectations and standards.
• Ability to lift and place objects weighing less than or equal to 10 pounds without assistance.

Benefits

• Opportunities for training, development, and recognition within Marriott International.
• Be part of a community and enjoy camaraderie with a diverse group of co-workers.
• Work in a luxury environment with a focus on holistic well-being.
• Experience a workplace that values and celebrates the unique backgrounds of its associates.
• Access to career growth within Marriott International's portfolio of brands.