Restaurant Hostess

Job Overview

As a Restaurant Hostess, you will be the first point of contact for our valued guests, providing a warm and welcoming atmosphere. Your friendly demeanor, excellent communication skills, and attention to detail will create a positive and memorable dining experience for our customers. You will be responsible for greeting and seating guests, managing reservations, and assisting with various front-of-house tasks to ensure efficient and smooth restaurant operations.

Company Overview

Eathos is a Food and Beverage Services company. They are committed to providing excellent food service and dining experiences.

Quick Details

Salary Range: Market Competitive
Job Type: Full-time
Qualifications: High School / Secondary
Experience: Mid-Senior level

Key Responsibilities

Greet guests with a warm and friendly demeanor as they arrive at the restaurant.
Manage the seating of guests, considering reservation preferences and table availability.
Receive and manage reservations via phone, email, or in-person, ensuring accurate booking information.
Provide excellent customer service by assisting guests with inquiries, offering menu recommendations, and accommodating special requests.
Maintain the cleanliness and tidiness of the waiting area and host stand.
Keep informational materials, such as menus and promotional materials, readily available for guests.

Requirements

Excellent interpersonal skills with a friendly and approachable attitude.
Strong verbal communication skills and ability to convey information clearly and courteously.
Ability to manage reservations and guest flow effectively in a fast-paced environment.
Quick thinking and ability to handle guest concerns calmly and efficiently.
Capacity to handle multiple tasks and prioritize responsibilities effectively.
Presentable and professional appearance in adherence to the restaurant's dress code.