Senior Product Manager

Job Overview

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.

Company Overview

Mindbody is a technology company focused on providing solutions for wellness entrepreneurs. They aim to connect businesses and individuals through cutting-edge technology, fostering a culture of innovation and curiosity to enhance wellness experiences.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: Bachelor’s Degree
• Experience: Mid-Senior level

Key Responsibilities

• Define and execute a multi-year product strategy for Booker, strengthening its core and accelerating growth in high-PMF verticals.
• Lead high-impact initiatives across POS, memberships, scheduling, and payments to drive value, reduce churn, and increase adoption.
• Collaborate with Engineering and Design to modernize legacy workflows, improve system reliability, and reduce tech debt without compromising user experience.
• Partner cross-functionally with Support, Sales, and Customer Success to ensure launches are seamless and rollouts are intuitive and well-communicated.
• Use data to uncover root-cause issues, optimize performance, and shape roadmaps that prioritize merchant impact and revenue outcomes.

Requirements

• 6–10 years of product management experience, with at least 3–4 years in B2B SaaS or platform-level roles.
• Deep experience modernizing complex, legacy software and balancing vision with practical execution.
• Strong product instincts and a system-wide perspective, understanding the connections between POS, payments, data, and customer workflows.
• Hands-on comfort with SQL, analytics platforms, and debugging systems to uncover insights and guide strategy.
• Track record of cross-functional leadership and clear communication with executives and frontline teams.

Benefits

• Opportunities to work with popular brands like Mindbody and ClassPass.
• Contribute to reshaping technology's role in fostering meaningful, real-world connections.
• Work in a company that values diversity and encourages different backgrounds and perspectives.
• Be part of an organization that is an Equal Opportunity Employer.
• Chance to work on a platform that powers thousands of Spa, Grooming, Beauty, and Wellness businesses.
• Opportunity to drive alignment with teams across Finance, R&A, Compliance, International, and Platform.