Senior Product Manager

Job Overview

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.

Company Overview

Mindbody is a technology company that provides wellness entrepreneurs with the tools they need to support their businesses and create exceptional experiences. They connect businesses and individuals through cutting-edge solutions, driven by innovation and curiosity. Mindbody is part of Playlist, a platform for intentional living.

Quick Details

Salary Range: Market Competitive
Job Type: Full-time
Qualifications: Bachelor’s Degree
Experience: Mid-Senior level

Key Responsibilities

Define and execute a multi-year product strategy for Booker, strengthening its core and accelerating growth in high-PMF verticals like spa and grooming.
Lead high-impact initiatives across POS, memberships, scheduling, and payments to drive value, reduce churn, and increase adoption.
Collaborate with Engineering and Design to modernize legacy workflows, improve system reliability, and reduce tech debt without compromising user experience.
Partner cross-functionally with Support, Sales, and Customer Success to ensure launches are seamless and rollouts are intuitive and well-communicated.
Use data to uncover root-cause issues, optimize performance, and shape roadmaps that prioritize merchant impact and revenue outcomes.

Requirements

6–10 years of product management experience, with at least 3–4 years in B2B SaaS or platform-level roles, ideally in operational or mission-critical systems.
Deep experience modernizing complex, legacy software—balancing vision with practical execution in high-stakes environments.
Strong product instincts and a system-wide perspective; understanding how POS, payments, data, and customer workflows connect.
Hands-on comfort with SQL, analytics platforms, and debugging systems to uncover insights and guide strategy.
Track record of cross-functional leadership, rallying teams around outcomes and communicating clearly with executives and frontline teams alike.