Service Advisor

Job Overview

Al-Futtaim Automotive is seeking a Service Advisor to join their team in Al Ain. You will be responsible for managing customer service needs related to vehicle maintenance and repair, ensuring customer satisfaction and operational efficiency.

Company Overview

Al-Futtaim Automotive is a prominent automotive group in the UAE, representing various leading car brands. They are committed to delivering exceptional customer service and providing a comprehensive range of automotive solutions.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full time
• Qualifications: No Education Required
• Experience: Not Specified

Key Responsibilities

• Greet customers and identify their service needs accurately.
• Provide clear explanations of required maintenance and repairs to customers.
• Generate service estimates and obtain customer approval.
• Schedule service appointments and manage the workshop's workflow.
• Ensure timely completion of vehicle services and maintain high-quality standards.
• Follow up with customers to ensure satisfaction with the services provided.

Requirements

• Excellent communication and interpersonal skills.
• Strong customer service orientation and problem-solving abilities.
• Ability to work efficiently in a fast-paced environment.
• Basic understanding of automotive repair and maintenance.
• Experience in a similar role is preferred.

Benefits

• Competitive salary and benefits package.
• Opportunity to work with a reputable automotive group.
• Professional development and training opportunities.
• Be part of a dynamic and supportive team environment.
• Career advancement within the Al-Futtaim Group.