Customer Happiness Centres in Sharjah
Last updated on January 29th, 2026
Table of Contents
Customer Happiness Centres in Sharjah are official government service hubs that support residents with essential services, including Emirates ID processing, residency services, municipality tasks, and community support. These centres ensure smooth access to Sharjah Government services and federal ICP services for all residents.
What Are Customer Happiness Centres in Sharjah?
Sharjah Customer Happiness Centres are operated through the Sharjah Government departments and the Federal Authority for Identity, Citizenship, Customs & Ports Security (ICP). These centres help residents complete services that require biometric updates, document verification, or in-person support.
Services Offered at Customer Happiness Centres in Sharjah
1. Emirates ID & ICP Services
- New Emirates ID applications
- Renewal of Emirates ID
- Fingerprint and biometric services
- Lost or damaged ID replacement
2. Residency & Documentation Services
- Status amendments
- Residency-related documentation
- Official certificates and updates
3. Municipality Services
- Housing and community services
- Property-related documentation
- Public health and safety services
4. Utility & Property Support
- SEWA account assistance
- Activation and cancellation
- Billing enquiries
5. Digital Support
- UAE Pass setup and troubleshooting
- Sharjah digital portal support
- Help with government e-services
List of Customer Happiness Centres in Sharjah
1. Sharjah Municipality Customer Happiness Centre
Location: Sharjah City
Services: Municipality services, certification, housing support
2. Al Dhaid Customer Happiness Centre
Location: Al Dhaid
Services: Community services, municipality and public support
3. Khorfakkan Customer Happiness Centre
Location: Khorfakkan
Services: Government documentation and regional support
4. Kalba Customer Happiness Centre
Location: Kalba City
Services: Municipality and community documentation
5. Al Madam Customer Happiness Centre
Location: Al Madam
Services: General services and attestations
6. Sharjah ICP Customer Happiness Centre (Al Ghubaiba)
Location: Al Ghubaiba, Sharjah
Services: Emirates ID biometrics, new ID issuance, renewals
7. Al Nahda Sharjah ICP Centre
Location: Al Nahda, near Dubai border
Services: Emirates ID and biometric services
Working Hours for Customer Happiness Centres in Sharjah
Monday to Thursday: 7:30 AM – 3:30 PM
Friday: 7:30 AM – 12 PM
Saturday & Sunday: Closed (some centres may offer limited hours)
Tips for Visiting a Customer Happiness Centre in Sharjah
- Visit during morning hours for faster service
- Book appointments for ICP services when possible
- Carry your Emirates ID and required documents
- Sign in using UAE Pass for quicker processing
Frequently Asked Questions
How many Customer Happiness Centres are in Sharjah?
Sharjah has more than 7 major Customer Happiness Centres, including municipality centres and ICP offices.
Which Sharjah centre is best for Emirates ID biometrics?
The Sharjah ICP Centre in Al Ghubaiba and the Al Nahda ICP Centre are the most reliable for biometric services.
Do I need an appointment?
Appointments are recommended for ICP fingerprinting, while municipality centres often allow walk-ins.
Are Customer Happiness Centres in Sharjah open on weekends?
Most centres are closed on weekends, with limited exceptions depending on the department.
Do Sharjah centres offer UAE Pass support?
Yes, most centres provide guidance for UAE Pass setup and troubleshooting.
