Smart Police Stations (SPS) in Dubai

Last updated on January 26th, 2026

Smart Police Stations (SPS) are fully automated, 24/7 self-service police stations launched by Dubai Police to provide fast, secure, and efficient policing services without human intervention. Residents, tourists, and businesses can access more than 60 services, including crime reports, lost & found, traffic services, certificates, and community support — with no queues, no paperwork, and no police officers required.

What Are Smart Police Stations (SPS)?

A Smart Police Station (SPS) is an unmanned, digital police service hub that operates round-the-clock. SPS centres allow users to report crimes, submit complaints, obtain certificates, access traffic services, and request community support — all through smart kiosks and secure digital systems.

Types of Smart Police Stations in Dubai

1. Walk-In Smart Police Station

• Located in malls, community centres, and public areas
• Offers full SPS services
• Private rooms available for detailed reporting

2. Drive-In Smart Police Station

• Access services from your vehicle
• Ideal for quick traffic services and simple reports

3. Hybrid Smart Police Station

• Combines Walk-In and Drive-In features
• Available at select high-traffic areas

Services Offered at Smart Police Stations

1. Crime & Safety Services

• Report crimes
• File police complaints
• Domestic violence reports
• Harassment and safety assistance

2. Lost & Found Services

• Report lost items
• Report found items
• Collect recovered items (centre-dependent)

3. Certificates & Approvals

• Police clearance certificate
• Good conduct certificate enquiries
• To Whom It May Concern, letters

4. Traffic Services

• Traffic fines enquiry
• Fines payment
• Accident reporting
• Driver records enquiries

5. Community & Family Services

• Family violence support
• Community policing services
• Tourist assistance

6. General Police Support

• Case follow-ups
• Document submissions
• SPS kiosk assistance

List of Smart Police Stations in Dubai

Dubai has over 20 Smart Police Stations located in malls, communities, beaches, and business districts. Below are the major SPS locations.

Smart Police Stations – Walk-In Locations

• City Walk
• La Mer
• Dubai Design District
• Dubai Marina Walk
• Palm Jumeirah – Nakheel Mall
• Al Seef
• Expo City Dubai

Smart Police Stations – Drive-In Locations

• Dubai Silicon Oasis
• Dubai Sports City
• Business Bay
• JVC (Jumeirah Village Circle)

Smart Police Stations – Hybrid Locations

• Dubai Police Academy
• Palm Jumeirah – Pointe area

Working Hours for Smart Police Stations

All Smart Police Stations operate 24 hours a day, 7 days a week.

Benefits of Smart Police Stations

• No queues or waiting time
• Available 24/7
• Confidential reporting
• Fast and secure police services
• Arabic and English support

Frequently Asked Questions

What is a Smart Police Station?

A Smart Police Station (SPS) is a 24/7 unmanned police service kiosk where residents can access crime reporting, certificates, traffic fines, and community assistance.

Are SPS centres open 24/7?

Yes, all SPS locations operate 24/7 with full self-service functionality.

Can I report a crime at SPS?

Yes, crime reports and confidential complaints can be filed through SPS kiosks.

Do SPS centres issue Police Clearance Certificates?

Yes, SPS centres support requests and application submission for Police Clearance Certificates.

Are SPS centres available across all Dubai communities?

Yes, SPS locations are available across major areas, including City Walk, La Mer, Dubai Marina, Palm Jumeirah, and several districts.