Front Office Agent

Job Overview

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

Company Overview

Marriott International is a leading global hospitality company with a wide range of hotel brands. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures.

Quick Details

Salary Range: Market Competitive
Job Type: Full-time
Qualifications: High School / Secondary

Key Responsibilities

Deliver a wide range of services that guide guests through their entire stay.
Process operational needs and address guest requests effectively.
Complete reports and share the highlights of the local area.
Make transactions feel like part of the guest experience.

Requirements

High school diploma or G.E.D. equivalent preferred.
Ability to create a safe workplace and follow company policies.
Commitment to maintaining confidentiality and protecting company assets.
Dedication to upholding quality standards and ensuring professional communication.
Ability to stand, sit, or walk for an extended time.
Ability to move, lift, carry, push, and pull objects weighing less than or equal to 10 pounds without assistance.