System Administrator/IT support engineer

Job Overview

U X E SECURITY SOLUTIONS L.L.C is seeking a System Administrator/IT support engineer with 3 years of experience managing end-user lifecycle, Microsoft 365 services, endpoint management, and core infrastructure components, ensuring secure, reliable, and efficient IT operations.

Company Overview

U X E SECURITY SOLUTIONS L.L.C is a Security Systems Services company based in Dubai, United Arab Emirates, specializing in providing comprehensive security solutions.

Quick Details

Salary Range: Market Competitive
Job Type: Full-time
Qualifications: Bachelor’s Degree
Experience: Mid-Senior level

Key Responsibilities

Manage employee onboarding and offboarding, including creation, modification, and deactivation of user accounts across Microsoft 365, Intune, and Active Directory.
Administer and support the IT ticketing system, ensuring timely response, resolution, and documentation of incidents and service requests.
Configure, manage, and troubleshoot Microsoft 365 / Office 365 services, including Exchange Online, SharePoint, Teams, and Outlook client connectivity.
Deploy, manage, and secure endpoints using Microsoft Intune, including device enrollment, compliance policies, application deployment, and configuration profiles.
Administer on-premises and cloud-based Active Directory, including group policies, security groups, and access permissions.
Maintain IT asset inventory and ensure accurate records of user devices, licenses, and configurations.

Requirements

Minimum 3 years of hands-on experience in IT support / system administration roles.
Strong knowledge of Microsoft 365, Intune, and Active Directory administration.
Experience with IT ticketing systems (e.g., Jira, ServiceNow, or similar).
Basic understanding of networking (TCP/IP, DNS, DHCP, Wi‑Fi) and firewall concepts.
Good communication and documentation skills, with a customer-focused approach to support.